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Privacy Policy 1 April 2019

Introduction

This Privacy Policy applies to personal data collected, processed and stored by Vogel Stahl BV or its affiliates or subsidiaries “Vogel Stahl” in connection with the use of our products, services and website. This Privacy Policy explains the types of personal data we collect from and about you and how we use, disclose and protect that data as well as your ability to control certain uses of it.

We recommend you to read this Privacy Policy so that you understand our approach towards the use of your personal data. If you do not agree to this Privacy Policy, please do not provide us with your personal data.

Who is responsible for the personal data collected on this website?

Your personal data is processed by Vogel Stahl BV, a company registered in The Netherlands with registered number 73097179 whose registered office is at Sint Lambertuslaan 9, Maastricht, The Netherlands.

What personal data do we collect?

In this Privacy Policy, your “personal data” means information or pieces of information that couldallow you to be identified. For example your name, address, telephone number and e-mail address.

Information we collect directly from you

This is the personal data you provide us when using our website, products and services. For example when you contact us via the website, sign up to receive our newsletter, or when you purchase a product or service from us. This type of information may include your name, postal address, e-mail address, telephone number or payment data and information, posts and other content you submit to our website and any other information you provide voluntarily to us.

How do we use this personal data?

We collect your personal data to provide you with the required services or information. The following are examples of how we may use the personal data we collect:

  • Provide you with services and products that you request from us;

  • Send you an invoice for our services and products;

  • Resolve product and services issues;

  • Anticipate and resolve problems with any goods or services supplied to you

  • improve your customer experience on our website;

  • Do research and analysis to maintain, protect, develop and improve our networks and services;

  • Participate in our online communities, including our social media channel/pages and blogs;

  • Create external marketing & analytics reports;

  • Prevent illegal activities, suspected fraud and potential threats to our network;

  • Analyse the characteristics of our customers at an aggregated level and customer utilization

    of our products and services in order to understand customer and market needs, to improve

our existing products and services, to design new products and services and for business development

Will we share your personal data with other parties?

We may disclose your personal data to third parties if needed to provide the services and products available on the website, which third parties will process your personal data in conformance with this Privacy Policy.

We may also disclose your personal data:

  • To our affiliates or subsidiaries.

  • If we are legally entitled or required to do so (for example, if required to do so by legal

    proceedings or for the purposes of detection and prevention of fraud and other crime or as

    part of a security audit).

  • When we believe in good faith that disclosure is necessary to protect our rights, protect your

    safety or the safety of others.

  • If we sell a business or part of a business to another company than the transfer of ownership

    could include the transfer of your personal data directly related to that business to the purchasing company. We would require from the purchasing company to treat your personal information in accordance with this Privacy Policy.

  • To any other third party with your prior permission to do so.

Your personal data is not transferred, stored or processed outside the European Economic Area(“EEA”). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Your privacy rights

You are entitled to know whether we hold personal data about you and, if we do, to have a copy of that information. Furthermore, you have the right to data portability and you can request us to correct, update or delete your personal data in our records and/or inform us about any misuse of your personal data. We will always provide you with a method to opt out of receiving further e-mail newsletters from us.

Links to other websites

Our websites may contain links to other websites. Please note that we are not responsible for the privacy practices of other websites. This Privacy Policy applies solely to personal data processed in connection with the use of our products, services and websites.

Changes of the Privacy Policy

The Privacy Policy may be changed from time to time. Please check our Privacy Policy frequently and take note of any changes.

The new Privacy Policy will be effective immediately upon posting. By continuing to use our website, products and services, you agree to be bound by the revised Privacy Policy.

Law and Jurisdiction

This Privacy Policy shall only be governed and construed in accordance with the laws of the Netherlands. All disputes arising out of or in connection with these Terms shall be exclusively submitted to a competent court in the Netherlands.

How can you contact us?

If you have any questions or concerns about this Privacy Policy or your privacy, you can contact us at info@vogelstahl.eu.

Any complaints about the processing of personal data can be submitted to the Dutch Data Protection Authority. You can find more information about filing a complaint on the website of the Dutch Data Protection Authority (https://autoriteitpersoonsgegevens.nl/nl).